Logistics Policy
We will deliver the goods within 24 hours after receiving the payment, except for weekends and holidays.
*Shipping Update: Currently, your package will be shipped from our warehouse on time. But the weather in the United States has unforeseen circumstances, and your package may experience delays. If your shipment does experience any delays, rest assured that UPS and Fedex are working hard to get your package to you as quickly as possible.
1. Can I choose a different shipping method?
Sorry ,we ship via Fedex by default. However, if you wish to use UPS for shipping, you can contact customer support by email and we will replace the UPS shipment for you.
2. Can I change the shipping address after placing an order?
Orders can be modified within 60 minutes after submission. Please email customer support and provide your new shipping address in advance. Please note that modifications are not guaranteed unless confirmed by customer support.
3. How much is the shipping cost?
We ship via Fedex by default, and our system will calculate the actual shipping cost based on your location.
4. When can I receive the package?
Normally, delivery to the lower 48 states of the United States usually takes 3-7 working days(except special circumstances). Shipping days depend on different shipping addresses.
5. Can I pick up my order locally?
Local pickup is now available at our Georgia, USA location. If you need this service, please select the self-pickup service on the checkout page. We will assist you to pick up the goods offline after seeing your order.
Finally, thank you for your understanding.